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RAMA WARRANTY™

30-Day Warranty

Every repair backed by our promise. Parts and labor guaranteed for 30 days.

No Fix, No Fee

If your repair doesn't work, we fix it again at no charge within 30 days.

What's Covered

Parts & Materials

100% coverage on all replacement parts (screens, batteries, ports, etc.)

Labor

Full labor cost on all repairs performed in our shop

Manufacturer Defects

Parts that fail due to poor craftsmanship or defective materials

Manufacturing Errors

OEM parts with factory defects covered for full 30 days

What's Not Covered

Accidental Damage Post-Repair

Drops, physical impacts, or new damage after repair completion

Water Damage After Repair

Liquid exposure or moisture damage that occurs after the repair date

Unauthorized Repairs

Damage from third-party repairs performed outside our shop

Cosmetic Wear

Normal wear and tear, scratches, or minor cosmetic imperfections

Software Issues

OS glitches, app crashes, or software-related problems (separate from hardware)

How to Claim Warranty Coverage

1

Contact Us

Call (917) 207-2264 or email info@repairrama.com with your repair date and issue

2

Describe the Issue

Explain what's not working and when the problem started

3

Bring Device In

Bring your device to our shop for inspection at 4372 White Plains Road, Bronx

4

Claim Resolution

We'll repair or replace the part at no cost if covered under warranty

Important Terms

  • • Warranty is valid for 30 calendar days from your repair completion date
  • • Your repair receipt shows the completion date (this starts the warranty period)
  • • Warranty covers defects in workmanship only, not customer misuse
  • • Device must be brought to our shop for claim inspection
  • • Proof of original repair required (bring receipt or mention your phone number)

Have a Warranty Claim?

Contact us immediately so we can get your device fixed.